General terms and conditions of business
§ 1 General / Scope
These general terms and conditions apply to all deliveries and services and all contracts concluded with the restaurant
Maximilian Lorenz, the wine bar “Heinzhermann”, the restaurant Straßenküche, the ML kochatelier, as well as
the winothek maximilian lorenz (all hereinafter Maximilian Lorenz), in particular these
General terms and conditions for bookings of tables and premises, deliveries and catering
Services provided by our establishment, including all external events within the framework of the
Event catering, all events organized by us inside and outside our premises as well as
all sales in our sales areas.
These general terms and conditions also apply to all future commercial transactions, even
if we have not referred to these Terms and Conditions or have not referred to them again.
The inclusion of any terms and conditions other than these is hereby expressly prohibited.
will not be accepted even if we do not expressly object to them after receiving them.
By placing an order with us, but at the latest upon receipt of our deliveries and/or services,
The customer accepts these terms and conditions.
Customers within the meaning of these general terms and conditions (GTC) can be both consumers and entrepreneurs
be.
Entrepreneur is a natural or legal person or a partnership with legal capacity, which, at the time of conclusion
a legal transaction in the exercise of their commercial or independent professional activity. A legal entity
A partnership is a partnership that has the ability to acquire rights and incur liabilities
to enter into.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor
nor can they be attributed to their independent professional activity.
§ 2 Warranty
We guarantee that the services will be provided in accordance with the contract within the framework of the statutory provisions.
If our deliveries and/or services are defective, the defects found are, in commercial transactions,
in writing without delay. Otherwise, our service shall be deemed to have been provided in accordance with the contract.
If a written complaint is not possible or only possible with disproportionate effort in view of the circumstances, it is
as soon as the respective obstacle to written notification has been removed.
Defects in parts of our services only entitle our customers to withdraw from the contract as a whole if the
the remaining part of our services is of no interest to you.
§ 3 Right of withdrawal
In particular, we are entitled to withdraw from the contract if
• force majeure or other circumstances beyond our control make the fulfilment of the contract impossible,
• Events under misleading or false information about the identity of the customer/
the event participants or the purpose of the event,
• subletting or re-letting of the rooms, areas or display cases provided as well as invitations to interviews,
Sales or similar events without our prior written consent
occurs,
• Food and drinks brought by the customer are consumed in our establishment,
• we have reasonable grounds to believe that the event will affect the smooth running of the business,
may endanger our safety or public image.
• the premises legitimately – on the basis of corresponding contractual agreements with us
by certain organizers, at times that are inconsistent with the planned use
by the customer may conflict in whole or in part.
§ 4 Political and/or questionable event
If, without the prior consent of the Contractor, a political or in the Federal Republic of Germany considered questionable
prestigious event or there is good reason to believe that the event will affect the smooth running of
business operations, the security or reputation of the hotel or our guests, Maximilian Lorenz
withdraw from the contract.
As soon as we are aware of the existence of the conditions for exercising the right of withdrawal, we will inform the customer
to inform you immediately whether we exercise our right of withdrawal.
In the event of our justified withdrawal from the contract, the customer shall not be entitled to compensation.
§ 5 Liability for third-party services
To the extent that we arrange services from third parties (temporary employment agencies, artists) or procure such services at the request of our customers,
We act on behalf of and for the account of the customer. We strive to select these third parties carefully.
However, we are not obliged to check their deliveries or services in the interest of our customers or to
to point out any actual or legal defects in the services provided by these third parties.
Claims against us arising from defective performance by third parties, regardless of the legal basis, are excluded.
§ 6 Right of publication
The customer expressly agrees to Maximilian Lorenz that he may be involved in the event
advertise and promote this event as a reference event in all media (e.g. press, internet, newsletter, homepage)
including the publication of photos, free of charge and without restriction.
When taking photographs, Maximilian Lorenz must respect personal rights and the rights of third parties to their own image.
§ 7 Retention of title
For all orders, Maximilian Lorenz reserves the right of ownership of delivered goods until full payment
of the purchase price. Both simple, extended, and expanded retention of title are hereby agreed.
§ 8 Termination and cancellation
The contract can only be terminated or canceled for good cause.
In case of cancellation of the order, especially catering contracts, the client shall bear the following costs:
• 10% of the agreed remuneration in case of termination/cancellation up to 30 days before the start of the event
• 25% of the agreed remuneration in case of termination/cancellation up to 14 days before the start of the event
• 50% of the agreed fees in case of termination/cancellation up to 7 days before the start of the event
• 75% of the agreed remuneration in case of termination/cancellation up to 3 days before the start of the event
• 100% of the agreed remuneration in case of termination/cancellation
Cancellations of table reservations made online through our reservation system for one of our restaurants are exempt from this cancellation policy. For group reservations, please refer to the separate cancellation policy listed on your reservation form.
For these, cancellations made up to 24 hours before the date specified in the reservation are subject to cancellation
free of charge, if cancelled after 24 hours after the date specified in the reservation, a no-
Show fee of 150,00€ per person in our gourmet restaurant and a no-show fee of 50,00€ per person
in our wine bar heinzhermann due for payment.
§ 9 Payment / Terms of Payment
All prices in commercial transactions are exclusive of statutory VAT / in private transactions
including statutory VAT. Offers relating to the restaurant, especially menus, are
In any case, VAT is included.
Invoices are payable within 14 days of receipt without deduction. Invoice receipt can also be made by fax or
Email. For businesses, default of payment occurs automatically on the 15th day after receipt of the invoice.
Maximilian Lorenz is then entitled to claim interest at the statutory rate.
any further damages caused by delay shall not be affected by this.
The organizer can only assert claims against Maximilian with undisputed or legally established claims.
Lorenz. If a grace period of 14 days with a threat of rejection expires without result,
Maximilian Lorenz may withdraw from the contract. In case of justified withdrawal by Maximilian Lorenz, the organizer has no
Right to compensation.
All pricing and agreements are to be understood as such even without express designation in
EURO (EUR / €).
Payments are only deemed to have been made when they are credited to one of our accounts, so we cannot accept cheques,
Accept bills of exchange and acceptances only on account of performance. Any expenses incurred, particularly for payments or transfers,
from abroad, regardless of the type, are at the expense of the payer. Furthermore, we do not guarantee
for timely presentation, protest and timely return of checks, bills of exchange and acceptances.
If the customer defaults on payment of our invoice, we are entitled to charge default interest at a rate of 5 percentage points
above the respective base interest rate of the European Central Bank for consumers within the meaning of Section 13 of the German Civil Code (BGB) or in
Amount of 8 percentage points above the respective base interest rate of the European Central Bank in all other cases.
For all orders, reservations or event bookings, we are entitled to charge 60% of the order value up to
ten working days before we provide the service as an advance payment. Advance payments are to be made by
Transfer to the account specified by us.
If the customer defaults on payment of advance payments, we are entitled to withdraw all costs, in particular preparatory,
Withhold or suspend services until payment is made or withdraw from the contract.
If circumstances arise, in particular the initiation of enforcement measures, that cast doubt on the creditworthiness
of our customer, we can demand advance payments up to the full amount of the order or
withdraw from the contract. If we withdraw from the contract in such a case, we are entitled to charge an additional 25%
of the gross contract amount as lump sum compensation. The assertion of any further
Damage remains unaffected.
Maximilian Lorenz reserves the right, particularly for events and orders planned over a longer period, to
Exceeding the period of 4 months between conclusion of the contract and the start of the event, a price change
This price change corresponds to the percentage price increase of the required goods or services.
The basis for such a price change can therefore only be circumstances which, if not adjusted, would lead to a reduction in profits
at Maximilian Lorenz (in particular increase in production and personnel costs, increase
of purchase prices, increase in statutory VAT). The customer is granted a right of termination if
this increase corresponds to a price increase of more than 20% of the agreed services.
The customer is obliged to inform Maximilian Lorenz of the correct billing address immediately after order confirmation.
For reissuing an invoice to a corrected invoice recipient, Maximilian Lorenz can
A processing fee of €3.00 will be charged.
For rented or otherwise provided items, the customer is responsible from the time of receipt until the return to Maximilian
Lorenz is responsible for the duty of care. In case of damage or loss caused by the customer’s fault or attributable to him
Fault, in particular of his employees or guests, the costs of replacement or
The customer has the option to provide proof that
no damage was caused at all or the damage was less. In this case, the obligation to reimburse is limited
of the customer on the amount provided by him. Items brought along must comply with the legal provisions
(e.g. fire protection for decorations). They must be removed immediately at the end of the event, otherwise
The customer must bear the costs for removal and storage.
§ 10 Delivery and performance time
Binding delivery dates must be in writing.
The timely provision of our deliveries and services requires compliance with any agreed schedule
by the customer and any third parties involved in an event, as well as unchanged,
particularly technical and organizational conditions. Disruptions to operations for which we are not responsible
and those based on force majeure (e.g. in particular compliance with legal provisions, compliance
of pandemic regulations, strikes, lockouts, natural disasters, acts of violence or attacks), we release
from compliance with bindingly agreed deadlines and dates for the duration of the disruption to operations
Any resulting exceeding of our delivery times or deadlines entitles our customers to claim
the conditions of Section 313 Paragraph 3 of the German Civil Code (BGB) for withdrawal from the contract. Further claims of our customers exist
not in these cases.
Claims due to the late provision of our services or due to late delivery are
limited to 5% of the net order value, unless our lateness is due to intent or gross negligence
or renders our service worthless to our customer. In these cases, our obligation to pay damages
limited to the damages identifiable at the time of conclusion of the contract, unless we have been informed in writing in good time of the risk of
unusually high damages caused by delay. In this case, our liability for damages is limited to
limited to the order value.
§ 11 Set-off and right of retention
Offsetting against our payment claims is only possible with undisputed or legally established counterclaims
possible.
Our customers are not entitled to make any changes to items that we have loaned, rented or otherwise made available to them.
to assert a right of retention.
§ 12 Customer’s obligation to accept
When providing food and drinks, only immediate receipt or acceptance of our
deliveries and/or services. Our customers are therefore obliged to provide the goods and/or services we provide on time and in accordance with the quality standards
to accept or accept the goods and services provided. If this is not possible or not possible in a timely manner or is refused
the customer refuses to accept or accept the goods for reasons beyond our control or without giving reasons,
the risk of accidental loss of our delivery or service shall pass to us at the time the goods are made available
and services will be transferred to him. In this case, we will be released from our respective performance obligations.
§ 13 Partial deliveries
We are entitled to make partial deliveries unless these are due to the nature of the services to be provided by us.
are excluded.
§ 14 Specifications of quality
If our offer details deviate from our general product descriptions, our samples or our prices,
presentations, only the information and descriptions in our offer are binding.
The food we process may vary in size, appearance, weight, consistency, taste,
Odor or other characteristics are unavoidable. Liability for certain qualities and characteristics of our
We will only accept deliveries and services if these qualities and/or specifications
previously expressly designated by us in writing as legally binding specifications and acknowledged as such
have been.
Changes to our products and services caused by external factors beyond our control (in particular
environmental influences, technical conditions on site), we may without restriction
our customers without our customers being able to derive any claims against us from this.
§ 15 Exclusion of liability for food brought along
Bringing food is only permitted with the express prior consent of Maximilian Lorenz.
Maximilian Lorenz is not liable for food brought along, as well as for food that the customer does not consume immediately.
but takes them with you to consume them outside the company or the event premises is expressly
excluded.
§ 16 Acceptance of orders
All offers are subject to change until the order is accepted.
§ 17 Offers, conclusion of contract and contract amendments
Verbal or telephone offers for services and deliveries from our company are only valid if they are made by us
Confirmation of tables or rooms will only be confirmed by
our written confirmation is binding.
Our offers lose their validity if we do not receive a written declaration of acceptance within a period of
seven working days after receipt of our offer by the customer.
If customers order our services and repeat this order at a later date (for example,
orders sent by telephone or email), customers are obliged to expressly acknowledge their initial contact
Otherwise, we will treat each order separately and, in the event of a cancellation, also as
handle independent orders.
Deviations from our offer require our written confirmation. This also applies to any waiver
on the written form requirement itself. However, the written form requirement itself is met if the written confirmation
by email.
Changes to the contract also require our written confirmation.
§ 18 Additional costs
All additional costs, such as electricity, water and janitorial services during the event, are the responsibility of the customer.
Exceptions must be agreed with Maximilian Lorenz before the contract is concluded and must be in writing.
Additional services such as music bands, special prints for menu cards or flower decorations as well as for the booked event
Any resulting permit fees will be charged separately. Musicians and artists' fees are the responsibility of the organizer.
either bill us directly or make it available to us in advance.
§ 19 Liability towards the customer
The customer or guest bears the sole liability risk for objects and materials that he or she has in publicly accessible
rooms or event rooms of the house.
The person who acts as client towards the house is considered to be the organizer; if this person is not at the same time the actual
Organizer, the organizer and the person acting as authorized representative are jointly and severally liable.
The subletting or further rental of the rooms, areas or display cases provided as well as the invitation to interviews,
Sales or similar events require the prior written consent of Maximilian
Lorenz. If consent has not been granted, Maximilian Lorenz is entitled to vacate the premises provided
without losing his right to compensation.
Musician and artist fees must be paid in advance by the organizer when commissioned by Maximilian Lorenz.
Any GEMA fees incurred are generally borne by the organizer. He is also responsible for the corresponding
Registration to ensure.
We provide compensation for injury to life, body or health in any form of negligence
and in the event of a breach of essential contractual obligations due to intent or gross negligence.
The amount of compensation to be paid by the contractor is, with the exception of damage to life, limb or
Health is limited to those damages that were foreseeable for us at the time of conclusion of the respective contract, unless
our customer has expressly informed us in writing of the risk of particularly serious damage. In this case
our liability for damages is limited to the amount of the order.
If our customer is covered by insurance for the damages incurred, Maximilian’s compensation is limited
Lorenz on the disadvantages not covered by the insurance (higher insurance premiums, etc.).
Maximilian Lorenz has business liability insurance. Maximilian Lorenz's liability is limited to the insured amount
This insurance is limited to EUR 5,000,000. The organizer is hereby informed that
that he is responsible for ensuring this in the event of extended insurance coverage. Upon request, Maximilian
Lorenz will provide the client with a corresponding insurance certificate. Without the timely request
Without such an insurance confirmation, an under-coverage of the insurance cover cannot be claimed
become.
We will not compensate for lost profits or intangible losses.
To the extent that liability is limited or excluded by Maximilian Lorenz, this also applies to its employees, representatives
and vicarious agents.
§ 20 Technical facilities
The organizer provides Maximilian Lorenz with the necessary technical equipment free of charge for catering outside the premises
If this is not done up to 6 hours before the event, Maximilian Lorenz is entitled to withdraw the necessary
The organizer undertakes to cover the costs charged,
plus an additional cost share of 25% to Maximilian Lorenz. If the organizer does not provide technical
facilities are available, Maximilian Lorenz is entitled to cancel the event up until its beginning,
In this case, the organizer undertakes to pay 70% of the food and beverage sales (according to the price stated in the offer).
The organizer indemnifies Maximilian Lorenz against any claims by third parties insofar as Maximilian
Lorenz has not acted with gross negligence or intent. The organizer is obliged to inform Maximilian Lorenz in writing
to point out danger-increasing moments (also with regard to the premises provided).
To the extent that Maximilian Lorenz procures technical and other equipment from third parties for the customer at the customer’s request,
he acts in the name, on behalf of, and for the account of the customer. The customer is responsible for the careful handling
and the proper return. He releases Maximilian Lorenz from all claims by third parties arising from the transfer of these
Facilities free.
The use of the customer's own electrical equipment using the Maximilian Lorenz power grid
requires the written consent of the manufacturer. Malfunctions or damage caused by the use of these devices
to the technical equipment of Maximilian Lorenz are at the expense of the customer, unless Maximilian Lorenz is responsible for them.
Maximilian Lorenz may charge the electricity costs incurred through the use of the
record and calculate.
The customer is entitled, with the consent of Maximilian Lorenz, to use his own telephone, fax and data transmission facilities
Maximilian Lorenz may charge a reasonable connection fee for this.
Malfunctions in technical or other equipment provided by Maximilian Lorenz will be corrected as far as possible.
immediately. Payments cannot be withheld or reduced if Maximilian Lorenz
is not responsible for disruptions.
§ 21 Number of participants
The client undertakes to inform Maximilian Lorenz of the exact number of participants and the definitive menu and
Beverage selection must be communicated in writing no later than 7 working days before the event. The invoice will be
on the basis of the registered persons, the client’s details are considered as guaranteed contractual content and
will be taken into account in the final bill. For guests who do not show up, the agreed price
less any saved expenses. Additional guests may be refused. Otherwise,
They will be charged an additional fee equal to the price agreed for the other guests. The agreement
Orders for food, drinks, additional material, personnel, etc. will be processed according to the
Maximilian Lorenz's list prices will be charged separately. Changes made 48 hours before the event or failure to attend
the notification of the guaranteed number of participants will result in Maximilian Lorenz providing the service in accordance with
Any disadvantages resulting from this for the organizer will not be borne by Maximilian Lorenz.
§ 22 Data processing and data protection
For proper business organization and contractually compliant service provision, electronic processing
of customer data is essential. The customer hereby expressly consents to such processing of his data.
§ 23 Customer obligations when using our premises
If a customer uses the premises provided by Maximilian Lorenz for event purposes, he/she must
to be treated with care.
For the use of additional technical or mechanical equipment as well as other event resources,
The customer is solely responsible for any cancellations that must be agreed with us in advance. The customer must inform guests of the event of any
To protect against danger and to ensure the proper use of such facilities.
Any decorative material brought along must comply with fire regulations. Maximilian Lorenz is
entitled to demand proof of this. Due to possible damage to the building and/or inventory,
The placement and installation of objects must be coordinated with Maximilian Lorenz in advance. Maximilian Lorenz can
prohibit the customer from bringing in any kind of decoration or event material if these are
reasonable assessment does not comply with the legal or regulatory provisions for the use of our
premises or if they comply with the contractual arrangements between Maximilian Lorenz and his
Landlord or lessor object. The customer cannot assert any rights arising from this prohibition.
Any exhibits or other items brought along must be removed immediately after the end of the event.
If the customer fails to do so, Maximilian Lorenz may remove and store the goods at the customer's expense.
Unless expressly agreed otherwise in writing with Maximilian Lorenz, the customer alone is obliged to
to respect the mandatory rights of third parties (in particular copyrights) and, if necessary, in a timely manner, but no later than
ten working days before an event, all necessary declarations by third parties (in particular GEMA) and/or all
obtain the necessary official permits, authorizations, concessions or other approvals and Maximilian
Lorenz without request.
If necessary declarations from third parties or official permissions or authorisations within the meaning of the above paragraph
not present, not completely or not on time, Maximilian Lorenz is entitled to use our premises for the event
not to be made available. The customer's obligation to pay the agreed remuneration remains unaffected.
If Maximilian Lorenz is denied due to the lack of the necessary declarations from third parties or official permissions or permits
by third parties or government agencies, the customer releases Maximilian Lorenz from any
Liability arising from this claim.
The occasional or even partial use of the premises provided by Maximilian Lorenz to
commercial purposes including the promotion, sale or advertising of goods and/or
Service as well as the placement of any form of advertising or information material requires written permission
by Maximilian Lorenz.
At events in the premises of Maximilian Lorenz, music may generally be played until 1:00 a.m.
After that, the volume in the room must not be exceeded. The event itself must end by 3:00 a.m. at the latest.
§ 24 Cancellation policy regarding the right of objection in certain cases
If you are an entrepreneur (see section 1.2 of our General Terms and Conditions) within the meaning of Section 14 of the German Civil Code (BGB),
For consumers (any natural person who concludes a legal transaction for purposes that are predominantly
cannot be attributed to their commercial or independent professional activity) applies to services
and deliveries of goods as follows:
§ 25 Right of withdrawal
The consumer has the right to object to a contract concluded outside of business premises and to a contract concluded
which is carried out exclusively by means of distance communication in the field of e-commerce, or e-mail,
Fax, telephone, letter, etc. without personal contact (distance contracts according to § 312 c BGB),
You have the right to withdraw from the contract within 14 days without giving any reason.
The withdrawal period shall be 14 days from the date of conclusion of the contract. In the legally specified
In cases of Section 312 g Paragraph 2 of the German Civil Code (BGB), the right of objection is excluded.
To exercise your right of withdrawal, you must
Maximilian Lorenz
Johannisstraße 64, 50668 Cologne
Phone: 0221/37999192
Email: info@restaurant-maximilianlorenz.de
by means of a clear statement (e.g. a letter sent by post, telephone, fax or email) of your decision,
to withdraw from this contract. You can use the attached model withdrawal form,
which, however, is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the
Send cancellation period.
§ 25.1. Consequences of revocation
If you withdraw from this contract, Maximilian Lorenz will refund all payments received from you to date.
has to repay immediately and at the latest within fourteen days from the day on which the notification of your revocation
of this contract has been received by Maximilian Lorenz. For this repayment, he will use the same means of payment
that you used in the original transaction, unless you have expressly agreed otherwise
agreed. The customer shall bear the costs of returning the goods.
If you have requested that the provision of the services should begin during the withdrawal period,
you have to pay Maximilian Lorenz the amount of money contractually agreed for the provision of these services
was agreed.
§ 25.2 Note on the expiry of the right of withdrawal
The right of withdrawal expires at the latest twelve months and 14 days after the date specified in Section 356 Paragraph 2 of the German Civil Code (BGB) or Section 355 Paragraph 2 Sentence
2 BGB.
§ 25.3 Note on the premature expiry of the right of withdrawal
The right of withdrawal expires prematurely in the case of a contract for the provision of services if Maximilian Lorenz
service is fully provided after the consumer has given his express consent and
at the same time confirmed his knowledge that he would exercise his right of withdrawal upon full performance of the contract by Maximilian
Lorenz loses.
§ 25.4 Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
To:
Maximilian Lorenz
Johannisstraße 64, 50668 Cologne
Phone: 0221/37999192
Email: info@restaurant-maximilianlorenz.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the provision of
the following service (*) __________________________________________________________________
Commissioned on (*) __________________________________________________________________
received on (*) __________________________________________________________________
Customer name(s) __________________________________________________________________
Customer's address __________________________________________________________________
Date, signature of the customer
_______________________________________________________________________________________________
(*) Delete as appropriate.
§ 25.5 Compensation after revocation in case of damage to the goods
The customer must avoid damage or contamination of the goods sent to him. The goods must be
in original packaging with all accessories and all packaging components to Maximilian Lorenz
If necessary, protective packaging must be used. If the customer no longer has the original packaging,
he must use other suitable packaging to adequately protect the goods from transport damage
If the consumer has exercised his right of withdrawal and returned the goods, he is liable for
Compensation if the returned goods have a loss of value due to damage or contamination
suffered.
§ 26 Liability for defects, warranty rights, liability
All our goods are subject to statutory liability for defects. The statutory liability and warranty apply.
regulations.
Complaints and obvious defects about delivered goods can only be taken into account if the complaint
immediately after receipt of the goods or immediately upon collection. Later complaints can
The exchange of goods ordered incorrectly by the customer is not possible for food and beverages
Hidden defects in delivered goods (perishable food) must be reported to Maximilian Lorenz immediately,
but no later than 2 days after discovery. Improper storage
Maximilian Lorenz assumes no liability for damages caused by the client.
§ 27 Liability of the Client
If the client is not the customer at the same time and has not clearly indicated this to Maximilian Lorenz
that he is acting for another person, the client is liable to Maximilian Lorenz as a contractual partner or as
joint debtors.
The customer is liable for any damage or improper handling of the property of Maximilian Lorenz or
the premises provided by him, regardless of whether this damage or treatment was caused by him
or by third parties on the occasion of the event organized by him.
The customer is also liable for any damage caused to third parties as a result of the event within the
provided premises, insofar as Maximilian Lorenz is not responsible for them. He already provides Maximilian Lorenz
irrevocably released from all claims that third parties may assert against Maximilian Lorenz due to such damages.
§ 28 Applicable law, place of jurisdiction and place of performance
The contractual relationship shall be governed exclusively by German law. The place of jurisdiction and performance for all disputes shall be
from or in connection with our deliveries and/or services, if the client is a merchant
and the contract is part of the operation of his commercial business, for both parties Cologne.
These terms and conditions and the entire legal relationship between the customer and us are subject to material
German law, excluding the provisions of German private international law.
§ 29. Duty to provide information under the Consumer Dispute Settlement Act (§ 36 VSBG)
We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board and
fundamentally not prepared.
§ 30 Acceptance of the General Terms and Conditions
The customer agrees by placing the order, but at the latest by accepting deliveries or services,
agree that these General Terms and Conditions shall apply and be effectively incorporated into the contract as part of the conclusion of the contract
between Maximilian Lorenz and the customer.
§ 31 Non-identity between customer and client
The customer is the sole contractual partner of Maximilian Lorenz. Maximilian Lorenz does not enter into any contractual
Agreements with third parties are the sole responsibility of the customer.
§ 32 Final provisions
Any deviating agreements, additions or side agreements must be made in writing to be valid.
The written form is observed if the deviating agreement, supplement or subsidiary agreement is made by e-mail correspondence
The e-mail correspondence must clearly indicate that the contracting party and Maximilian
Lorenz agrees to the deviating agreement, supplement, or ancillary agreement. Unilateral changes, additions
or ancillary agreements made by the customer are invalid.
Should any provision of these General Terms and Conditions be invalid or void, this shall
The validity of the remaining provisions remains unaffected. Otherwise, the statutory provisions apply.
